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Documentation Index

Fetch the complete documentation index at: https://docs.subtotal.com/llms.txt

Use this file to discover all available pages before exploring further.

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Create a Custom Action in Yotpo

In your Yotpo admin, navigate to Manage Program → Rewards Program → Manage earning rules and click Create earning rule. Choose Custom Action. yotpo custom action Set the Action name (e.g. Linked an Account) and configure the Reward type as a fixed number of points. Save the rule. yotpo linked an account earning rule Keep the Action name value handy — you’ll use the exact same string in the matching Subtotal action.

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Add the action in Subtotal

In the Subtotal Dashboard, navigate to your Yotpo integration and click Add action. Choose account.linked as the event, and set Action name to the same value you used on your Yotpo Custom Action. Optionally restrict to specific retailers. add account.linked action in subtotal
Subtotal does not send a point value for Yotpo account.linked events — the points are taken from the rule you configured on the Yotpo Custom Action. The Points field in the Subtotal form is not used for Yotpo and can be left at 0.
Click Create. Subtotal will now trigger the matching Custom Action in Yotpo whenever a customer links a qualifying retailer account.
Points are awarded on the first successful activation of each connection. Re-authenticating an existing connection (for example, after a retailer password change) does not re-award points. Creating a fresh connection after a disconnect will.